The Zaxby’s located at 3710 SW Archer Road is one of 14 Florida locations that reported suspicious computer files. The data breach may have resulted in unauthorized access to credit and debit card information.
Zaxby’s Chief Financial Officer Blake Bailey said the company doesn’t know the exact scope of the problem because the investigation is ongoing.
“We don’t know of any customers that were directly affected,” Bailey said.
Bailey said the company notified law enforcement of the suspicious activity in the stores and contacted a global data security expert to investigate the problem in mid-Novemeber.
“Zaxby’s franchising is working very closely with its affected licensees to ensure they have all the necessary resources to effectively respond,” Bailey said.
A record of restaurants that have reported questionable activity is listed on Zaxby’s official website, along with the stores’ locations.
Bailey said at the time of the interview, there have not been any complaints to Zaxby’s about fraudulent transactions.