Southwest’s COO will tell senators ‘we messed up’ over the holiday travel meltdown


Southwest Airlines Chief Operating Officer Andrew Watterson is scheduled to testify before a Senate committee on Thursday to discuss the cancellation of nearly 16,700 flights in December.

NPR obtained Chief Operating Officer Andrew Watterson’s prepared testimony for his scheduled appearance before a Senate committee to discuss what led to thousands of flights being canceled.

(Image credit: David Zalubowski/AP)

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