Nation & World News

Administration Invites Users To Try Again

By Scott Neuman on November 13th, 2013

If at first you don’t succeed, try again.

That’s the message from the White House on Tuesday, with the Centers for Medicare & Medicaid Services (CMS) asking more than 275,000 people who tried and failed to sign up for health plans on the stalled website to give it another shot.

As NPR’s Julie Rovner reports that the first of several waves of email invitations are going out to people who could not complete registration and therefore were unable to sign up for health insurance in the first weeks of the Affordable Care Act’s enrollment period.

Rovner says: “Health officials apparently are satisfied enough with the website’s operations that they are ready to welcome back those who failed to complete the enrollment process during the difficult early days and weeks.”

“We want to make sure we are inviting individuals to come back into the system and that their experience will be a positive one,” Julie Bataille, a spokeswoman for CMS said.

Officials still say they are track to get the site working for the vast majority of users by the end of this month.

Bloomberg reports:

“High participation is critical to the success of the 2010 health law and its promise of making medical coverage an affordable possibility for at least 25 million uninsured people. While there was an early U.S. goal of about 800,000 sign-ups nationally for the first two months, officials have recently said they anticipate lower initial enrollment that will increase over time.

The Department of Health and Human Services is set to report data this week for the federal insurance marketplace serving 36 states and for the 14 state-run exchanges.

About 49,100 people have enrolled at 12 state sites, consultant Avalere Health said yesterday in a study based on news reports. About 40,000 to 50,000 more have signed up through the federal exchange, the Wall Street Journal reported. Website flaws and the slow start may hurt the overhaul’s long-term prospects, said Avalere Chief Executive Officer Dan Mendelson.”

Copyright 2013 NPR. To see more, visit

This entry was posted in News from NPR. Bookmark the permalink.

Comments are closed.


More Stories in News from NPR

The burned Doctors Without Borders hospital is seen after explosions in the northern Afghan city of Kunduz, on Saturday. Doctors Without Borders says 12 staff members and 10 patients were killed in the attack and 37 others wounded.

Doctors Without Borders: Kunduz Airstrike Was ‘War Crime’

A hospital was hit while U.S. forces were conducting an airstrike in the Afghan city; the aid group says 22 people were killed. NATO has said that it will conduct an investigation into the attack.

House Oversight and Government Reform Committee Chairman Rep. Jason Chaffetz, R-Utah, speaks on Capitol Hill in Washington, on Tuesday. Chaffetz says he wants to mount a challenge for the House speaker's post.

As Chaffetz Jumps In, Race For House Speaker Turns Competitive

Utah Republican Rep. Jason Chaffetz says he’s a better choice for the job than Majority Leader Kevin McCarthy.

Flotsam In Area Where Cargo Ship Went Missing, Coast Guard Says

Authorities lost contact with the El Faro, a 790-foot cargo vessel, after it sent an satellite distress message amid hurricane-force winds and waves in the Bahamas.

South Carolina Gov.: Flooding At 1,000-Year Level

The major hurricane is likely to reach the Atlantic island of Bermuda by about midnight. Meanwhile, it is fueling heavy rain and “catastrophic flooding” in South Carolina.

Oregon Shooter’s Death Was Suicide, Authorities Say

The local sheriff, speaking at an afternoon news conference, also said that authorities had recovered yet another gun from the shooter’s residence, bringing to 14 the number of weapons linked to him.

Thank you for your support

WUFT depends on the support of our community — people like you — to help us continue to provide quality programming to North Central Florida.
Become a Sustainer
I want to support FM 89.1/NPR
I want to support Florida's 5/PBS
Donate a Vehicle
Underwriting Payments