Nation & World News

Obama Aide Apologizes For HealthCare.gov’s Troubled Launch

By Mark Memmott on October 30th, 2013

The first of two days worth of hearings about the problems plaguing HealthCare.gov got going Tuesday with an apology for the botched rollout from Marilyn Tavenner — administrator of the Centers for Medicare & Medicaid Services. As It’s All Politics noted earlier, she heads the agency “that oversaw the ill-fated website project.”

Our friends at the Shots blog keep close tabs on the Affordable Care Act (“Obamacare) and its launch. We do want to note, though, some of Tavenner’s words during her testimony before the House Ways and Means Committee. They’re worth keeping in mind as the deadline she cites comes close:

– Her apology: “We know that consumers are eager to purchase this coverage, and to the millions of Americans who’ve attempted to use HealthCare.gov to shop and enroll in health care coverage, I want to apologize to you that the website has not worked as well as it should.”

– Her promise, Part I: “We know how desperately you need affordable coverage. I want to assure you that HealthCare.gov can and will be fixed, and we are working around the clock to deliver the shopping experience that you deserve.”

– Her promise, Part II: “We are seeing improvements each week, and as we’ve said publicly by the end of November the experience on the site will be smooth for the vast majority of users.”

The hearing, as Reuters adds, has given critics of the health care program another chance to voice their concerns. Committee Chairman Dave Camp, R-Mich., said Tuesday that “three years should have been enough” time to build a website that worked well. Then, he added that, “while a website can eventually be fixed, the widespread problems with Obamacare cannot.”

Wednesday’s hearing could be quite dramatic. The House Energy & Commerce Committee is due to hear from Health and Human Services Secretary Kathleen Sebelius.

Copyright 2013 NPR. To see more, visit http://www.npr.org/.

This entry was posted in News from NPR. Bookmark the permalink.

Comments are closed.

 

More Stories in News from NPR

Nurse Kaci Hickox, right, and her boyfriend, Ted Wilbur, take delivery of a pizza at their home in Fort Kent, Maine, on Thursday. A judge has ruled that the state cannot compel Hickox to remain in isolation if she's not showing signs of Ebola infection.

Maine Judge Rejects State’s Bid To Restrict Nurse’s Movements

The request by state officials would have compelled Kaci Hickox, who shows no symptoms of Ebola, to isolate herself until Nov. 10.


He's not welcome in Vendargues. The French town has banned people from dressing up as clowns for the next month following violent incidents across the country.

No Joke: French Town Cracks Down On Clown Costumes After Attacks

The French town of Vendargues has banned people from dressing up as clowns for a month starting today. The move follows violent incidents across the country involving teens dressed as clowns.


J.K. Rowling reads to children at the 2010 White House Egg Roll. According to a new essay, her own experiences as a young student helped inform the Harry Potter character Dolores Umbridge.

Book News: J.K. Rowling Exposes Origin Of Harry Potter’s ‘Twee’ Nemesis

Dolores Umbridge, enemy of the boy wizard, gets profiled in a new story from Rowling on Halloween. Also: Goodnight Moon goes bilingual, and a campaign for diverse books turns to crowd-funding.


Protesters shout out as they go on a rampage near on Thursday outside the parliament building in Burkina Faso's capital, Ouagadougou.

Burkina Faso’s Military Takes Power After President Resigns

Blaise Campaore, who ruled the West African country for 27 years after he seized power in a coup, agreed to resign after riots in the capital demanding his ouster.


Lava near the leading edge of the flow oozing over a concrete slab and towards a tangerine tree before solidifying near the town of Pahoa on the Big Island of Hawaii earlier this week.

Lava Flow In Hawaii Spares Homes, But Threatens To Cut Off Community

The state has sent National Guard troops to the town of Pahoa to assist with a road block and security.


Thank you for your support

WUFT depends on the support of our community — people like you — to help us continue to provide quality programming to North Central Florida.
Become a Sustainer
I want to support FM 89.1/NPR
I want to support Florida's 5/PBS
Donate a Vehicle
Day Sponsorship Payments
Underwriting Payments