Nation & World News

Obama Aide Apologizes For HealthCare.gov’s Troubled Launch

By Mark Memmott on October 30th, 2013

The first of two days worth of hearings about the problems plaguing HealthCare.gov got going Tuesday with an apology for the botched rollout from Marilyn Tavenner — administrator of the Centers for Medicare & Medicaid Services. As It’s All Politics noted earlier, she heads the agency “that oversaw the ill-fated website project.”

Our friends at the Shots blog keep close tabs on the Affordable Care Act (“Obamacare) and its launch. We do want to note, though, some of Tavenner’s words during her testimony before the House Ways and Means Committee. They’re worth keeping in mind as the deadline she cites comes close:

— Her apology: “We know that consumers are eager to purchase this coverage, and to the millions of Americans who’ve attempted to use HealthCare.gov to shop and enroll in health care coverage, I want to apologize to you that the website has not worked as well as it should.”

— Her promise, Part I: “We know how desperately you need affordable coverage. I want to assure you that HealthCare.gov can and will be fixed, and we are working around the clock to deliver the shopping experience that you deserve.”

— Her promise, Part II: “We are seeing improvements each week, and as we’ve said publicly by the end of November the experience on the site will be smooth for the vast majority of users.”

The hearing, as Reuters adds, has given critics of the health care program another chance to voice their concerns. Committee Chairman Dave Camp, R-Mich., said Tuesday that “three years should have been enough” time to build a website that worked well. Then, he added that, “while a website can eventually be fixed, the widespread problems with Obamacare cannot.”

Wednesday’s hearing could be quite dramatic. The House Energy & Commerce Committee is due to hear from Health and Human Services Secretary Kathleen Sebelius.

Copyright 2013 NPR. To see more, visit http://www.npr.org/.

This entry was posted in News from NPR. Bookmark the permalink.

Comments are closed.

 

More Stories in News from NPR

To the delight of American fans, Carli Lloyd of the United States scored a hat trick in the first 15 minutes of the FIFA Women's World Cup Final against Japan on Sunday.

U.S. Women Win World Cup Final 5-2, After Spectacular Start

In the first five minutes, Carli Lloyd scored two swift goals. Lauren Holiday brought the score up to 3, and then Lloyd scored from midfield for a hat trick. The team led 4-0 after just 15 minutes.


Kerry: Iran Faces ‘Hard Choices’ To Reach Nuclear Deal With West

The secretary of state, who has been in talks in Vienna for the past several days, says an agreement could be done “quickly” if Tehran is prepared to compromise.


An investor looks through stock information at a trading hall in a securities firm in Haikou, capital of south China's Hainan Province, last week. Since mid-June, the main Shanghai Stock Index has lost 30 percent.

China Takes Steps To Halt Plunge In Stock Markets

The main Shanghai stock index has dropped 30 percent since mid-June, triggering margin calls that have fueled further selling.


The Soyuz-U space launch vehicle rocket carrying the Russian cargo ship Progress M-28M launched from the Baikonur Cosmodrome on Friday. The Progress resupply capsule successfully docked with the International Space Station on Sunday.

Russian Supply Capsule Successfully Docks With Space Station

The Progress M-28M spacecraft delivered tons of food, water, oxygen, fuel and other supplies after previous attempts had ended in failure.


German Finance Minister Wolfang Schaeuble is depicted on a pro No poster (left) next to a graffiti (right) that read "No" (Nein) in German but also sounds like "Yes" in Greek. The photo was taken in Athens, on Sunday.

After Bailout Referendum Is Rejected, Greece’s Finance Minister Resigns

By a decisive margin, the people rejected a package of austerity measures from international creditors and handed their leaders a mandate to try to renegotiate the deal.


Thank you for your support

WUFT depends on the support of our community — people like you — to help us continue to provide quality programming to North Central Florida.
Become a Sustainer
I want to support FM 89.1/NPR
I want to support Florida's 5/PBS
Donate a Vehicle
Underwriting Payments